Privacy policy
Last updated 6 November 2026
Who looks after your information
Cubehaus runs this site and is responsible for the information described here. You can reach us on our Discord (see Contact us).
What we collect and why
| What | Why | How long |
|---|---|---|
| Your cart (which products), stored in your own browser | So your cart is still there when you come back | Until you clear it or check out |
| A checkout cookie linking your browser to a guest customer record at PayNow | To start the checkout; the site needs it to work | 30 days |
| Your order: what you bought, your email and payment details (collected by PayNow) | To take payment, deliver your download and handle refunds | As long as the law requires us to keep sales records |
| Messages you send us on Discord | To answer you and help with your order | As long as Discord keeps them |
| Anonymous visit statistics (pages viewed, browser type, country), without cookies | To see which pages work and keep the site fast | Kept in summary form only |
We don't use advertising or tracking cookies, and we never sell your information. We never see your full card details: PayNow handles those.
Who else handles it
- PayNow processes payments as merchant of record and sends your receipt. See the PayNow Privacy Policy.
- Cloudflare hosts this site and provides the cookie-free visit statistics.
- Discord, if you contact us there.
Some of these companies may handle information outside the UK. When they do, they use the safeguards UK law requires.
Your rights
Under UK data protection law (UK GDPR) you can ask us to:
- give you a copy of the information we hold about you;
- correct it if it's wrong;
- delete it, where we don't need to keep it;
- stop or limit how we use it.
Ask us on Discord and we'll reply within one month. If you're not happy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Changes
When we add features such as accounts or emails, we'll update this page first. The date at the top shows the latest version.