Contact us
The quickest way to reach us is our Discord. Real people, usually within a day.
Join the Cubehaus Discord
Ask a question, get help installing a product, or sort out an order. Join the server and open a support ticket, or message a member of staff.
What to include
- The product name and, for an order, your PayNow order reference (it's on your receipt email).
- What you expected to happen, and what happened instead.
- Your Minecraft and plugin versions, if it's a setup question.
Payments and refunds
Payments are processed by PayNow, and your receipt email comes from them. To ask for a refund, contact us on Discord first: see our refund policy.